Question 1

What counts as a character?

Accepted Answer

Every character in your input text, including spaces and punctuation.

Question 2

What happens if I exceed my limit?

Accepted Answer

API requests return a 429 status. Upgrade anytime — prorated billing applies.

Question 3

Can I switch plans mid-cycle?

Accepted Answer

Yes. Upgrades apply immediately with prorated charges. Downgrades take effect at period end.

Question 4

Is there a free trial?

Accepted Answer

The Starter plan is free forever with 10K characters/month. No credit card required.

Question 5

How does annual billing work?

Accepted Answer

Pay for 12 months upfront and save 17%. Cancel anytime — unused months are refunded.

Question 6

Do you offer refunds?

Accepted Answer

Yes, within 14 days of initial subscription. Contact support for assistance.

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